Event Merchandising Limited is committed to protecting the privacy of our customers, clients, partners and website visitors. As a UK-based entity, all data collation, processing and storage are strictly governed by UK Data Protection legislation, including the UK GDPR.
We process personal data and/or special category personal data necessary for executing our contracted services, internal administration and delivering our retail experiences (such as order fulfillment and customer support).
Information is retained only for as long as it remains relevant to its original purpose or to satisfy statutory legal and financial retention periods.
We employ robust electronic, physical and paper-based security measures to safeguard your information.
Data may be shared with trusted third-party partners (such as courier services, administration systems, and payment gateways) solely to fulfill our contractual or legal obligations. We do not sell personal data to third parties and we cannot accept liability for processing conducted by third parties outside our direct remit.
As required by law, a cookie audit has been conducted on our website. We utilise one administrative cookie to ensure proper site performance.
However, our website integrates with external Google features (such as reCAPTCHA) and links to social media platforms (including X, Instagram, and Facebook). These external providers may place cookies on your device. We have no control over third-party cookies; you can manage or disable them at any time via your browser settings.
Under UK Data Protection legislation, you maintain full rights over your data, including the right to access, rectify or request the deletion of your information.
To request a copy of the data we hold on you, please email us at [email protected]. Please include sufficient information to enable us to verify your identity and locate your data.
If you have concerns or questions regarding our data handling, please contact us directly in the first instance so we can resolve them:
Email: [email protected]
Postal Address: Event Merchandising Limited, Unit 11, The Edge, Humber Road, London, NW2 6EW
You also maintain the right to lodge a formal complaint with the UK Supervisory Authority:
The Information Commissioner’s Office (ICO)
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF