Event run a successful mail and online order department for numerous clients.

Our programme is tailored to:

• Telephone response – manage demand levels 24 hour capability
• Mailed Coupon OrdersOnline orders
• Run mailsort programme
• Banking
• Receive orders, to check whether order forms are completed correctly
• Datacapture all details
• Sort and supply media and product analysis

• Clear credit card transactions, bank monies

• Supply labels, select correct items, package and dispatch
• Maintain up-to-date stock records and supply regular stockreports allowing sufficient time for re-ordering goods running low
• Design and print all necessary forms
• Manage Customer queries on a personalised basis

Mail Order campaigns regularly follow some of the Major Events we work on. It is an effective tool to maintain public interest, generate income and shift existing stock. We regularly feature mail order pages in our catalogue brochures so that the fans are able to purchase away from live events.

Our Mail Order Client List has been established for well over twenty years. We develop tailormade campaigns for all our clients to ensure that the product is promoted in the most effective manner.

Maximising on the popularity of James Bond, Event produced a 4 page A5 colour catalogue which was distributed to all the Cast & Crew working in the UK. With such a large production team, we received an incredible number of orders.